Why VOIP?

We’re a leading UK comparison website of VOIP providers - Our aim is simple, you tell us your needs and we find you the best quote to match. Operating since April 2008 we’ve helped thousands of people find the best deals, at the best prices.

Benefits outweigh legacy phone systems…

You can easily have complete control of your phone system and an extensive range of call handling and management features, all operated through an easy-to-use web interface.

One number for your PC and mobile so that you never miss a call. Callers need only dial one number to reach your desk phone and mobile phone simultaneously - furthermore, ongoing calls can be moved seamlessly from one device to another without hanging up and a single voicemail box can be accessed from any device.

Lastly, as you’re not buying a PBX, there’s no major hardware investment and no financing costs to consider. You get all the cost benefits of IP telephony including free site-to-site calls and cheaper call rates.

How does hosted telephony work?

Unlike traditional telephony, which relies on physical copper telephone lines, hosted telephony uses the internet to send voice data through the local phone exchange. This gives you a telephone system that’s hosted in the cloud, meaning you can use IP handsets, mobiles, or even a desktop application to make and receive calls.

Is it easy to set up?

Setting up hosted telephony is straightforward, because there are no physical cables to install and connect. All you need is an internet connection. In terms of the actual installation process, hosted telephony options are ‘plug and play’ once they’ve been configured, so they also can be moved about easily – handy if you needed to move office.

Is a hosted phone system secure?

Many people wonder if hardware-based systems are safer, simply because having on-premise solutions seems like it gives businesses more control. In reality, having dual security measures from both the provider and the end user means hosted systems can be more secure. It’s simply a matter of putting the right security procedures in place.

What are the downsides of hosted telephony?

Because it runs over the internet, you’ll need a robust connection to support a hosted system. Without this, it’s likely your call quality will be impacted. Fortunately, modern businesses can access a range of reliable, dedicated services, so there’s no reason to put up with a poor quality internet connection.

What are the benefits of hosted telephony?

Hosted telephony offers a variety of benefits – especially for SMEs, who need agile, consistent and cost-effective solutions. These include:

Robust, reliable communications

Reliable phone systems are a must for all businesses, whether that’s to provide customer service or for internal communications. Providing you have an appropriate data connection in place, hosted telephony is a very reliable service. Unlike physical systems, hosted telephony isn’t susceptible to disasters like flood, fire, theft, or even plain old human error. And should anything go wrong, backup datacentres with recovery procedures in place can make sure your systems stay up and running. Giving you business continuity, no matter what issues crop up.

Flexibility as standard

A hosted system is ideal for businesses who need flexibility, because it’s easy to scale up, scale down, readjust and even relocate. This is a huge advantage for small and growing businesses, or any organisation going through a significant busy period, such as the run up to Christmas. VoIP is ideal for those who rent their business premises, because your numbers and devices aren’t tied to one physical location.

It’s also an effective solution for companies who want to offer flexible or remote working. With hosted telephony, you can make it look like staff are calling from certain locations (even if they’re not) – handy for those working from home but still using their usual line, or remote workers who need to look like local agents.

A cost-sensitive solution

Traditionally, one of the major barriers to investing in a new communications platform has been the large initial outlay cost. Installing a hosted telephony system requires no capital expenditure, and is instead paid for via a fixed monthly fee, which can be much more manageable – especially for smaller organisations looking to manage cash flow.

There are numerous other ways a hosted system can help your business save money. Hosted phone systems can provide lower call costs – For instance, using Gamma’s system it offers free internal calls. And with no hardware upkeep requirements, you won’t have any pesky maintenance costs to worry about.